Philip Lewis will be covering Oral Cancer
Educational Aims & Objectives
- Diagnosis: what’s normal and what’s not
- Referral pathways: how, when and why
- Early detection save lives! How to be a dental hero
- This lecture will help delegates develop a robust screening procedure; understanding the roles of all team members and becoming confident in recognising suspect conditions of the mouth.
Philip Lewis BDS qualified in London in 1977 and is an Ambassador for the Mouth Cancer Foundation and Clinical Lead of the Mouth Cancer Screening Accreditation Scheme. He acts as a Media Spokesperson for the British Dental Association and is a member of various dental associations including the British Academy of Cosmetic Dentistry and the European Society of Cosmetic Dentistry. Philip was recently voted number 7 in Dentistry Magazine’s Top 50 Most Influential People in the profession.
Ian Corbett will be covering Medical Emergencies
After graduating from King’s College, London, Ian initially started his working life as an immunologist working in transplantation, then completing a PhD in breast cancer, before transferring to dentistry where he qualified at Newcastle University. Ian trained in the Maxillofacial unit in Newcastle, with an interest in dentoalveolar surgery, orthognathic surgery and trauma. Following over a decade at Newcastle University, during which time he chaired the IADR Anaesthetic Research Group and was awarded the President’s Prize from the European Federation of Dental Anaesthesiology Societies, Ian moved back to the NHS as a Consultant Oral Surgeon.
Currently Ian occupies his spare time with postgraduate education. Having recently chaired the Specialist Advisory Board in Oral Surgery, Ian is now Convenor of Dental Examinations for the Royal College of Surgeons of Edinburgh, and organises and examines both in the UK and overseas.
John Makin will be covering Handling Complaints, A Tactical Team Approach.
Educational Aims & Objectives
This session will enable delegates to:
- Better understand the issues commonly underlying complaints in the dental setting.
- Consider what makes patients ‘tick’ (and occasionally explode).
- Appreciate the value of a customer focused practice team approach in reducing the frequency of patient complaints.
- Develop strategies to manage the risk of the escalation of complaints.
Dental team members will understand the importance of local resolution of complaints and their role in achieving this.
John Makin qualified in Manchester in 1983 and has worked as a general dental practitioner in Lancashire and Devon. He was involved with Foundation Training for many years as both a Trainer and VT Adviser/Training Programme Director with the Manchester and Exeter DFT Schemes.
John has postgraduate diplomas in law and dental education and served on the GDC’s Fitness to Practise Committee before becoming a full time Dento-legal adviser with The Dental Defence Union where he has had significant involvement in the development and delivery of DDU’s undergraduate and postgraduate education programmes. John is now Head of the DDU.
Kevin Lewis will be covering Handling Complaints
Kevin Lewis qualified from The London Hospital in 1971. He spent 20 years in full time general dental practice and 10 further years practising part time. He was the Dental Director of Dental Protection for 18 years up to June 2016 and also an Executive member of the Council (Board of Directors) and senior management team of the Medical Protection Society. Kevin has been writing a regular column in the dental press since 1981 – originally as the Associate Editor of Dental Practice and since 2006 as the Consultant Editor of Dentistry magazine. During a long and varied career he has lectured at conferences in over 30 countries and still writes and lectures regularly all over the world. Kevin has the unique triple distinction of having been awarded honorary membership of the British, Irish and New Zealand Dental Associations